Subject: Re: drop payment // [email-masked]
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Elharith Elsiddig <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 19 May 2021 06:01:40 -0700 (MST)

Dear Athar, 

Please check and confirm if amount received. 

6279078317 
Card Number 484783******0006 
Date 02-03-2021 
Amount SAR 344 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Mohammed Athar" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, May 18, 2021 9:09:55 PM 
Subject: RE: drop payment // [email-masked] 

Hi Athar, 

Please check and confirm if amount received. 

6279078317 

Card Number 484783******0006 

Date 02-03-2021 

Amount SAR 344 

Regards, 

Malik 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, May 18, 2021 2:44 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Elharith Elsiddig <[email-masked]> 
Subject: Re: drop payment // [email-masked] 

External email sender, please take precaution. 

Hi Team, 

\ 

Please assist to investigate regarding the below drop payment case, customer has already checked with his bank and they have told him there is no auth code for the transaction and he has shard his card number below. 

Thank you for your help! 

Regards, 

Apoorv 

Sent: Tuesday, May 18, 2021 2:58:54 PM 
Subject: drop payment // [ mailto:[email-masked] | [email-masked] ] 

Hi team. 

This customer reported the amount (SAR 344 ) debited from his account and no order placed successfully. 

case id :2510838 

customer email : [ mailto:[email-masked] | [email-masked] ] 

Card number : 4847834751550006 

amount : (344 ) SAR 

date:02/03/2021 

Please check and do the needful. 

Regards 

Elharith 

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