Subject: RE: Incomplete item delivered 6279037714
From: EcomRDC babyshop5 <[email-masked]>
To: Jessie Caparas <[email-masked]>, Sachin Maheshwari <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, HAMZA <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 18 May 2021 08:46:28 +0000

Dear Team,

Delivery team contact the customer for item collection, but customer not giving the item returned.

Thanks & regards,
Akram Shaik
From: Jessie Caparas
Sent: Tuesday, May 11, 2021 10:39 PM
To: Sachin Maheshwari; Shakeeb Arsalan; EcomRDC babyshop5
Cc: Escalations Dxbteam; ArishLaila; HAMZA; seeta.seeta; Apoorv Joshi; Manish Kumar
Subject: RE: Incomplete item delivered 6279037714

Thanks @Sachin Maheshwari<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 11, 2021 11:13 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; HAMZA <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incomplete item delivered 6279037714

Yes pls get this return & refunded.

Regards,
Sachin

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 11, 2021 9:38 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; HAMZA <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incomplete item delivered 6279037714
Importance: High

@Sachin Maheshwari<mailto:[email-masked]>

Can we accommodate this return?

Delivered on March 13.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 26, 2021 3:49 PM
To: [email-masked]<mailto:[email-masked]>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; HAMZA <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Incomplete item delivered 6279037714

External email sender, please take precaution.
Hi Team,

Problem Statement:  BABYSHOP TEAM Missing part

Order Date : 02/03/2021

Order ID: 6279037714
Item ID: 161509443
Tracking ID: 16090666279037714
Assistance Required: Incomplete Item Received

Issue Description: Customer emailed us informing that he received the item on 13/03/2021 but the item which they received is incomplete, The deficiency of the baby crib came without a mosquito-proof semblance, customer also provided us the picture of  item.

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Hamza
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