Subject: RE: Refund approval// Order ID: 6277225599
From: Jessie Caparas <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ebrahim <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 16 May 2021 04:42:18 +0000

Thanks @Sachin Maheshwari<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Sachin Maheshwari <[email-masked]>
Sent: Saturday, May 15, 2021 5:02 PM
To: Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Ebrahim <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Refund approval// Order ID: 6277225599

Hi @Jessie Caparas<mailto:[email-masked]>,

I have no issues with below.

Regards,
Sachin

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 13, 2021 8:03 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund approval// Order ID: 6277225599

@Sachin Maheshwari<mailto:[email-masked]>

Requesting your approval to remove my credit points of SAR 209 to refund via bank transfer.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 13, 2021 5:12 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund approval// Order ID: 6277225599

External email sender, please take precaution.
Hi Team,

Please assist regarding the below

Regards
shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 9, 2021 5:26:46 PM
Subject: Refund approval// Order ID: 6277225599

Hi Team

Problem Statement : Refund approval.

Order Date :Feb 24, 2021
Order ID: 6277225599<callto:6282595949>
Tracking ID : CRDSAL0187132821
Total Price : 209

Issue Description : The Customer placed the order on Feb 24, 2021, The customer says that he does not want the refund as My Credit and wants it as cash to his bank account .

Case history : The customer reached out to us on 19 of Apr.

Customer's history : the customer is with us since 2/24/21 and this is his First order with us.

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue.

Regards,
Ebrahim Hageb

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