Subject: Re: Online credit note : 9651884657
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Perpetua DMello <[email-masked]>, Marita Dsouza <[email-masked]>, Jessie Caparas <[email-masked]>, Nisha Balakrishna <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Ron Thomas <[email-masked]>, namrita kanjani <[email-masked]>, raveen sethupathy <[email-masked]>
Date: Tue, 11 May 2021 05:09:18 -0700 (MST)

Hi Faraz, 

Attachment did not go through, attaching it again. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Faraz Lohani" <[email-masked]> 
Cc: "Perpetua DMello" <[email-masked]>, "Marita Dsouza" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Nisha Balakrishna" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Ron Thomas" <[email-masked]>, "namrita kanjani" <[email-masked]>, "raveen sethupathy" <[email-masked]> 
Sent: Tuesday, May 11, 2021 5:38:27 PM 
Subject: Re: Online credit note : 9651884657 

Hi Faraz, 

Voucher has been shared, apologies for the delay. PFA for the same. 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Perpetua DMello" <[email-masked]>, "Marita Dsouza" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Nisha Balakrishna" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Ron Thomas" <[email-masked]>, "namrita kanjani" <[email-masked]>, "raveen sethupathy" <[email-masked]> 
Sent: Monday, May 10, 2021 1:16:30 PM 
Subject: RE: Online credit note : 9651884657 

HI [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Please forward the following voucher details to the customer as per the order number mentioned above. 

Kindly confirm once done. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Perpetua Dmello <[email-masked]> 
Sent: Monday, May 10, 2021 9:55 AM 
To: Marita Dsouza <[email-masked]>; Faraz Lohani <[email-masked]>; Jessie Caparas <[email-masked]>; Nisha Balakrishna <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]> 
Cc: Ron Thomas <[email-masked]>; Namrita Kanjani <[email-masked]>; Raveen Sethupathy <[email-masked]> 
Subject: Re: Online credit note : 9651884657 

Dear Centrepoint Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 011-WN24-MCE1-N65D-C|Start Date: 10.05.2021 00:00:00|End Date: 10.08.2021 23:59:00 

Type: Serial Voucher|Concept: CENTREPOINT|Territory: UAE|Checkout Site: N/A 

Value: 28 AED|Minimum Threshold Value: 30 AED|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

Regards, 

Perpetua D’Mello 

Ecommerce Content Merchandiser 

Web Team | Landmark Group 

From: Marita Dsouza < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, May 10, 2021 at 8:51 AM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >, Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >, Nisha Balakrishna < [ mailto:[email-masked] | [email-masked] ] >, Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >, Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >, Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >, Perpetua Dmello < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Online credit note : 9651884657 

[ mailto:[email-masked] | @Perpetua Dmello ] FYI 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 9 May 2021 at 6:19 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >, Marita Dsouza < [ mailto:[email-masked] | [email-masked] ] >, Nisha Balakrishna < [ mailto:[email-masked] | [email-masked] ] >, Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >, Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >, Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Online credit note : 9651884657 

Hi [ mailto:[email-masked] | 
@Marita Dsouza ] [ mailto:[email-masked] | 
@Nisha Balakrishna ] , 

Please issue a voucher on the below mentioned details : 

Amount : 28 AED 

Threshold : 30 AED 

Validity : 3 months 

Concept : Centrepoint 

HI [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Once the voucher is issued, please forward the voucher details as per the order ID mentioned above. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[ mailto:[email-masked] | [email-masked] ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 9, 2021 12:33 PM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Online credit note 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, May 8, 2021 6:10 PM 
To: Leizel Sanchez < [ mailto:[email-masked] | [email-masked] ] >; Splash DMM < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Vishu Jain < [ mailto:[email-masked] | [email-masked] ] >; Thushara Indika < [ mailto:[email-masked] | [email-masked] ] >; Vibhay Kumar Sharma < [ mailto:[email-masked] | [email-masked] ] >; Varun Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Online credit note 

[ mailto:[email-masked] | @Faraz Lohani ] can you please look into this 

Get [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C5824012ce27043a8e4dd08d913781a14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637562228811807693%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QqJUD5l10%2B9xeHX6UQycGn5wmdZPe5qLbsRCL2XcVgw%3D&reserved=0 | 
Outlook for iOS ] 

From: Leizel Sanchez < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, May 8, 2021 6:02:07 PM 
To: Splash DMM < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Vishu Jain < [ mailto:[email-masked] | [email-masked] ] >; Thushara Indika < [ mailto:[email-masked] | [email-masked] ] >; Vibhay Kumar Sharma < [ mailto:[email-masked] | [email-masked] ] >; Varun Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Online credit note 

[ mailto:[email-masked] | @Jessie Caparas ] Kindly check if when can do something for the customer. 

Total amount of online credit note of customer was AED48 and she spent for AED20 only but in system process the remaining amount it will be forfeited if it is online credit note. 

Thanks, 

Leizel 

From: Splash DMM < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, May 8, 2021 5:06 PM 
To: Leizel Sanchez < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Vishu Jain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Online credit note 

Dear Leizel, 

PFB the online credit note as customer have used partially and the rest has to be forfeited but unfortunately one of our staff explain her that the rest balance she will get in term of credit note. 

And now she is keep on coming and following up with the rest amount. 

If it can be done something as an exception please let us know. 

Customer name: Milla 

Tele: 0503837270 

Thanks & Regards, 

Balram Maggu 

Dept. In-Charge 

Dubai Marina Mall 

Mobile: +971564937569 
E-mail: [ mailto:[email-masked] | [email-masked] ] 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C5824012ce27043a8e4dd08d913781a14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637562228811807693%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=e%2BuQqesvEQPv5Fh6LnMkbGS4WK6dhMx3INP4M2i36CE%3D&reserved=0 | www.landmarkgroup.com ] 

From: Balram Maggu < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, May 8, 2021 4:43 PM 
To: Splash DMM < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 

External email sender, please take precaution. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com