Subject: Drop Payment - 2512389
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 8 May 2021 23:56:04 -0700 (MST)

Hi Team, 

with reference to email ID: [email-masked].. 

The customer claims that 251.6 SAR had deducted from his account on 04/05/2021, without placing any order, and we have checked his account also. the customer provides us with authorization code 600011798, Ref no: 0000112323222285. Bank Statement attached as well. 

Kindly assist to check and investigate regarding the drop payment. 

Regards, 
Apoorv