Subject: Re: Drop payment fro Kuwait // 8237368452 // 2284515
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>
Date: Wed, 5 May 2021 02:37:07 -0700 (MST)

Hi Team, 

Kindly assist to investigate and refund regarding the drop payment case below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 24, 2021 12:58:31 PM 
Subject: Drop payment fro Kuwait // 8237368452 // 2284515 

Hi Team, 

​Customer claims that he tried to place an order on 22/02/2021 , however the the amount is deducted with an invalid order .Please find the details below and do the needful. 
Added in the KW Finance tracker as 112 row however there is no response . 
Added in the kw finance tracker as 112 
https://docs.google.com/spreadsheets/d/1cRAuv2oTjUALyf3DuS_AWpQZTdrAVrEY/edit#gid=989745667 

Order No: 8237368452 
1. Amount Deducted : 21.600 KDW 
2. Date of Deduction: 22/02/2021 
3. Customer's Email address :[email-masked] 
4. Transaction No/reference id : 105333016289 
Please do the needful. 

Regards 
Shafeeque