Subject: Re: Request for RRN number - 6287851300
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 2 May 2021 23:25:02 -0700 (MST)

Hi Team, 

Please assist us with RRN against the amount of SAR 196.00 in the order id - 6287851300 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, May 1, 2021 4:36:57 PM 
Subject: Request for RRN number - 6287851300 

Hi Team, 

With regards to Order ID 6287851300, the customer is complaining that he has not received the refund yet. The refund was processed on Mar 25 and was rejected. 

Kindly share the RRN number and please find attached the images for the statement of account shared by the customer. 

Kindly assist. 

Regards, 
Nikhil.