Subject: RE: Voucher request for MOC 14799463/14813097
From: Mohamed Nagy <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 27 Apr 2021 08:52:44 +0000

Dear Team,

Sorry for the inconvenience the mail is [email-masked]<mailto:[email-masked]>.

Regards,
Mohamed Nagy

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, April 27, 2021 12:37 PM
To: Mohamed Nagy <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Voucher request for MOC 14799463/14813097

External email sender, please take precaution.
Dear Nagy,

Kindly share the order number or customer's email address so that we can forward this voucher.

Regards,
Apoorv

________________________________
From: "mohamed nagy" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 27, 2021 1:58:10 PM
Subject: FW: Voucher request for MOC 14799463/14813097

Dear Team,

Kindly resend the voucher to the customer with the new date, by the EOD urgently,

Regards,
Mohamed Nagy

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 26, 2021 6:23 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: Voucher request for MOC 14799463/14813097
Importance: High

Dear @Namrita Kanjani<mailto:[email-masked]>,

Please extend the Voucher date for next 2 Months till 26 June, find below details.

Code: 518-KPZY-38NS-39MH-M |Start Date: 24.02.2021 00:00:00|End Date: 24.03.2021 23:59:00

Type: Serial Voucher|Concept: MAX|Territory: KSA|Checkout Site: N/A

Value: 75 SAR|Minimum Threshold Value: 200 SAR|Maximum Discount:  N/A|Combinable with other vouchers: FALSE

Regards,
Mohamed Nagy

From: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 2, 2021 6:27 PM
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: Voucher request for MOC 14799463/14813097

Hi,

The code is working fine on the site. Please check.

Regards,
--
Namrita Kanjani
E-Commerce Content Merchandiser
Web Team | Landmark Group
w: webteam.com
t: +97145172143

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, March 2, 2021 at 4:30 PM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Mohamed Nagy <[email-masked]<mailto:[email-masked]>>, Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Gito Varghese <[email-masked]<mailto:[email-masked]>>, Marita Dsouza <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher request for MOC 14799463/14813097

Reminder

From: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 1, 2021 6:55 PM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: Voucher request for MOC 14799463/14813097

@Namrita Kanjani<mailto:[email-masked]> Fyi.

Regards,

Raveen Sethupathy

Team Lead - Ecommerce Content Merchandising

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________
From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 1, 2021 6:42 PM
To: Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher request for MOC 14799463/14813097

Dear @Amir Abdullah<mailto:[email-masked]>,

Customer claims that the code was not working with her, the msg she receive is “Voucher already used”, please advise if it was used under certain order number or it is just an issue with the code, and if it is an issue kindly fix it ASAP,

Regards,

Mohamed Nagy

From: Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 24, 2021 6:40 PM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher request for MOC 14799463

Dear Max Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 518-KPZY-38NS-39MH-M |Start Date: 24.02.2021 00:00:00|End Date: 24.03.2021 23:59:00

Type: Serial Voucher|Concept: MAX|Territory: KSA|Checkout Site: N/A

Value: 75 SAR|Minimum Threshold Value: 200 SAR|Maximum Discount:  N/A|Combinable with other vouchers: FALSE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Amir Abdullah

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971553664660

t: +97145172179

________________________________

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 24, 2021 6:01 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>; Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher request for MOC 14799463

Dear @Amir Abdullah<mailto:[email-masked]>,

Kind reminder,

Regards,

Mohamed Nagy

From: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 24, 2021 10:35 AM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>; Amir Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher request for MOC 14799463

@Amir Abdullah<mailto:[email-masked]>

Regards,

--

Namrita Kanjani

E-Commerce Content Merchandiser

Web Team | Landmark Group

w: webteam.com

t: +97145172143

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, February 23, 2021 at 4:50 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, Marita Dsouza <[email-masked]<mailto:[email-masked]>>, Gito Varghese <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher request for MOC 14799463

Dear @Namrita Kanjani<mailto:[email-masked]>,

There is no order number for this case, this related to MOC case for a voucher which was reflecting wrong amount discount, now voucher is expired so we will issue new one for the customer to close it with the ministry.

Regards,

Mohamed Nagy

From: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 23, 2021 11:45 AM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher request for MOC 14799463

Hi Mohamed Nagy,

Please provide an Order ID.

Regards,

--

Namrita Kanjani

E-Commerce Content Merchandiser

Web Team | Landmark Group

w: webteam.com

t: +97145172143

From: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, February 23, 2021 at 9:58 AM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, Marita Dsouza <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Gito Varghese <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher request for MOC 14799463

@Namrita Kanjani<mailto:[email-masked]>

Regards,

Raveen Sethupathy

Team Lead - Ecommerce Content Merchandising

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 22, 2021 7:44 PM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Julius Rodrigues <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Marita Dsouza <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Gito Varghese <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Voucher request for MOC 14799463

Dear All,

Kindly issue an online Voucher for MAX for SAR 75, Validity 1 Month and threshold of SAR 200, Territory KSA.

MOC case,

Regards,

Mohamed Nagy

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com