Subject: RE: Late Delivery to WH #6279715065
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 26 Apr 2021 13:20:34 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

It got processed under RMA # 1000617775

Please recreate it as goodwill once the old RMA is cancelled REQ0267553

Mention RMA # 1000617775 when recreating the RMA in the old RMA field.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, April 26, 2021 4:51 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Delivery to WH #6279715065

External email sender, please take precaution.
Hi Jessie,

Need your assistance in getting the RMA 1000617778 processed as the status now is PICKUP_COMPLETE

Regards
shakeeb

________________________________
From: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fatma Maher" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 24, 2021 5:37:04 PM
Subject: RE: Late Delivery to WH  #6279715065

Dear,

Please note that the shipment has been returned under 46415150143

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

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For a greener planet, please don't print this email unless necessary.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 24, 2021 12:28 PM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fatma Maher <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: Late Delivery to WH #6279715065

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Please assist regarding the below issue.

Regards
Shakeeb

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 15, 2021 1:41:53 PM
Subject: Late Delivery to WH  #6279715065

Hi Team,

Problem Statement: Late Delivery to WH

Order Date : Mar 4, 2021
Order ID: 6279715065
Tracking ID: 46415150250
Assistance Required: Need Urgent Delivery to the warehouse

Issue Description: The order was collected form the customer on:10 Mar 2021 but till now the order has not been delivered to the WH and the customer needs his refund As per aramex website Shipment has moved under a new tracking number, we have escalated to them to inform us about the new tracking number, but they are not responding, so kindly check and assits.

Regards,
Fatma Maher

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