Subject: RE: Delay C&C: Order Number: 9649226487
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Thushara Indika <[email-masked]>
Cc: Leizel Sanchez <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 25 Apr 2021 14:48:16 +0000

@Thushara Indika<mailto:[email-masked]>

Can you please help us check if this order is physically in the store?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, April 25, 2021 7:02 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Leizel Sanchez <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Delay C&C: Order Number: 9649226487

External email sender, please take precaution.
Hi Team,

Kindly assist us to get an update on the below order from the store.

Problem statement: Order status not updated as ready for pick up

Case id - 2415462

Order Number: 9649226487
Order Created: 4/8/2021

Order Delivery Mode: Store pickup
Store: Splash21005

Assistance required: Kindly check if the order is available at the store and inform you the customer to collect the order.

Regards,
Manish
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