Subject: Re: RRN //6272644658
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Elharith Elsiddig <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Algaili Ahmed <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Fri, 23 Apr 2021 09:05:47 -0700 (MST)

Hi Team, 

Please assist to share the refund RRN for the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]> 
Sent: Friday, April 23, 2021 8:58:53 PM 
Subject: RRN //6272644658 

Hi Team, 

Problem Statement: Need RRN 

Order Date: ​Feb 11, 2021 
Order ID: 6272644658 

RMA: 1000527318 

Amount : 65 SAR 

Transaction ID : ​169999990090900822 

Assistance Required: Need RRN 

Issue Description: With reference to the above mentioned order ID, the refund has been done successfully from our end but the customer is reporting that he did not get the refund till now and he shared his bank statement. You can find the bank statement attached. 

Please check and advise. 

Thank you for your help 

Regards,