Subject: RE: [#2048257] - Return items are not collected
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Centrepoint <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Youssef Amr <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 18 Apr 2021 08:17:57 +0000

Dear,

Collection will be arranged as scheduled.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Centrepoint <[email-masked]>
Sent: Sunday, April 18, 2021 11:17 AM
To: Abdulrahman Mohamad (SA) <[email-masked]>
Cc: [email-masked]; Youssef Amr <[email-masked]>; [email-masked]; [email-masked]; [email-masked]
Subject: Fwd: [#2048257] - Return items are not collected

Dear Abdul,

Tracking ID: 46422386065
Collection reference: D07A12E

As per recent update on April 15, 2021 we were advised that the collection is under process. However, as we can see the collection is still not arranged with the customer.

We have already shared the address, contact number, alternate contact number of the customer. Can you please advise what is the issue that is being faced here to collect the items from the customer here despite sharing all the details.

Thank you for your help!

Regards,
Apoorv
On Wed, 14 Apr at 12:02 PM , [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>> wrote:
Dear,

The collection is under process.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7Cabdulrahmanmoha%40aramex.com%7C5611a7210a4741d5ab3e08d902425051%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637543306101446395%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=KZwVWEq25d4XinbxfaawwPPWi6kXJlxACED3CzSuMbs%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7Cabdulrahmanmoha%40aramex.com%7C5611a7210a4741d5ab3e08d902425051%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637543306101456356%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o5tLTtCz0VdJOb5frUxtk5oVaoyQCKaDxMT5mQIwW70%3D&reserved=0>    <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7Cabdulrahmanmoha%40aramex.com%7C5611a7210a4741d5ab3e08d902425051%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637543306101456356%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=64LJqYCq6yG2O8j%2B%2F21quy7q6TmpUbysJN4jODlm0Oo%3D&reserved=0>

For a greener planet, please don’t print this email unless necessary.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 13, 2021 6:46 PM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2048257] - Return items are not collected
Importance: High

@Abdulrahman Mohamad (SA)<mailto:[email-masked]>

Any update on this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 7, 2021 10:46 AM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2048257] - Return items are not collected

External email sender, please take precaution.
Dear,

Collection will be arranged as scheduled.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDkxMDMzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wDd-V4hzNvbF6a-QwoD-NHn8fn5vb5zVcVLlVhc0_Jg]

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For a greener planet, please don’t print this email unless necessary.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 7, 2021 9:39 AM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2048257] - Return items are not collected

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement:  (New RMA created )
Order Date : Jan 14, 2021
Order ID: 6264039764
Tracking ID: 46422386065
Collection reference: D07A12E
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 4/7/21.Kindly arrange the collection ASAP.
​
Address:
Flat No. 119
Building name: Bassma 3
Street name: Al- qarina
Location: al farazdaq road
Landmark: Twaiq Moutain Middle School(boys)
Area: Al amal
City: Riyadh

Mobile No. 0599700639
Alternate mobile No. 0590777931

Regards,
Fatma Maher.

2048257:1125156
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