Subject: New Reply Received - Returns
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 07:46:54 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div><div class="gmail_quote">
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<div dir="auto">Hi Team<div dir="auto"><br></div>
<div dir="auto">But whats the point you did not reply to my mas about me not able to click on the refund of the second item </div>
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<div dir="auto">Please read my previous emails </div>
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<div dir="auto">Regards </div>
<div dir="auto">Nuzhat </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 16 Apr 2021, 19:23 Lifestyle, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nuzhat,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your items however, we were trying to arrange a collection for you. Since we have not received any further feedback from the courier partner at this time, we have refunded you for an amount of AED 159.20 to the card ending in 4708 on April 16, 2021 to prevent any further delays and as a token of apology for the inconvenience caused to you.</div>
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<div dir="ltr">Note: Credit/Debit card issuing banks may take up to 7-14 business days to process the transaction in some cases.</div>
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<div dir="ltr">We hope this helps and have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2334922