Subject: RE: C&C Delay - 9636563256
From: Jessie Caparas <[email-masked]>
To: Centrepoint Mall Of The Emirates <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Olfat Hussein <[email-masked]>, Splash Moe <[email-masked]>, Jainul Ameer Mohammed Hussain <[email-masked]>, Faraz Lohani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 14 Apr 2021 16:24:13 +0000

Thanks Kara @Centrepoint Mall Of The Emirates<mailto:[email-masked]>

@Apoorv Joshi<mailto:[email-masked]> raising this to tech to update REQ0259447

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Centrepoint Mall Of The Emirates <[email-masked]>
Sent: Wednesday, April 14, 2021 8:20 PM
To: Apoorv Joshi <[email-masked]>
Cc: Olfat Hussein <[email-masked]>; Splash Moe <[email-masked]>; Jainul Ameer Mohammed Hussain <[email-masked]>; Jessie Caparas <[email-masked]>; Faraz Lohani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: C&C Delay - 9636563256

Dear Apoorv,

Order is updated.

Thanks & Regards,

Kara

CP-MOE

CUG: 052-6935863

________________________________
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 14, 2021 3:32 PM
To: Centrepoint Mall Of The Emirates <[email-masked]<mailto:[email-masked]>>
Cc: Olfat Hussein <[email-masked]<mailto:[email-masked]>>; Splash Moe <[email-masked]<mailto:[email-masked]>>; Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 9636563256

External email sender, please take precaution.
Dear Kara,

The order status is still reflecting as "ready to ship" on hybris/cockpit. Kindly check again if the order is updated as pickup completed on Sahla.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Centrepoint Mall Of The Emirates" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Olfat Hussein" <[email-masked]<mailto:[email-masked]>>, "Splash Moe" <[email-masked]<mailto:[email-masked]>>, "Jainul Ameer Mohammed Hussain" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 8, 2021 12:55:52 PM
Subject: Re: C&C Delay - 9636563256

Dear Team,

Kindly note the Order status is already Customer picked Up.​

Thanks & Regards,

Kara

CP-MOE

CUG: 052-6935863

________________________________
From: Splash Moe <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 8, 2021 10:36 AM
To: Centrepoint Mall Of The Emirates <[email-masked]<mailto:[email-masked]>>
Cc: Olfat Hussein <[email-masked]<mailto:[email-masked]>>
Subject: FW: C&C Delay - 9636563256

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 7, 2021 6:54 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Splash Moe <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 9636563256

External email sender, please take precaution.

Hi Faraz,

Kindly advise if there is any update on the below case. The order is still in ready to ship status and the customer is chasing for their order.

Thank you for your help!

Regards.

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>
Cc: "Splash Moe" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 3:15:16 PM
Subject: RE: C&C Delay - 9636563256

@Faraz Lohani<mailto:[email-masked]>

Please check on this.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 1:23 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Splash Moe <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 9636563256

External email sender, please take precaution.

Hi Team,

Please assist us to get an update on the below order as it's status us still READY_TO_SHIPPED.

Thank for your help.

Regards,

Manish

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Splash Moe" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 19, 2021 9:35:17 PM
Subject: C&C Delay - 9636563256

Hi Team,

With reference to the order number: 9636563256

Store Code: Splash - 21005

Order placed on Feb 19, 2021 and the order status is still showing ready to ship. Kindly advise if the order is physically available at the store, if so, please contact customer and handover their order.

Thnak you for your help!

Regards,

Apoorv

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com