Subject: Re: Missing items & / Late Delivery 46407263486
From: Apoorv Joshi <[email-masked]>
To: Krizette Masangkay <[email-masked]>
Cc: AbdulrahmanMoha <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Imran Masih <[email-masked]>, AhmadAlaw <[email-masked]>, SanadZ <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, AHMED ISMAT <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 8 Apr 2021 06:59:47 -0700 (MST)

Hi Krizette, 

Need your intervention on the below to assist in arranging delivery for customer. Getting no response on this since March 30. As per tracking the package is ready for collection, remaining packages were delivered to customer under this tracking. Contact number of the customer is shared below please contact the customer and arrange delivery of remaining package/box with customer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "AbdulrahmanMoha" <[email-masked]>, "Imran Masih" <[email-masked]>, "AhmadAlaw" <[email-masked]>, "SanadZ" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "AHMED ISMAT" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, March 30, 2021 5:45:33 PM 
Subject: Re: Missing items & / Late Delivery 46407263486 

Hi Team, 

Please check the below issue and assist on urgent basis. 

Regards 
Shakeeb 

From: "AHMED ISMAT" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, March 30, 2021 5:32:10 PM 
Subject: Re: Missing items 6270825041 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : Feb 4, 2021 
Order ID: 6270825041 
Tracking ID: 46407263486 
Assistance Required: Need Urgent Deliverys 
Issue Description: The order was shipped from our side on 2/6/21 but there is 2 items not delivered to the customer and as per the statues on aramex website was Shipment returned to shipper on 8th march then it changed to Shipment Ready For Customer Pickup 
so we to update on the issue and if you still have the shipment please deliver it to the customer's address as the customer has been chasing us for his order since almost 2 months. 

Customer contact number: +966554140823 

Regards, 
Ahmed Ismat