Subject: Collection Delay - 6272230183
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, HAMZA <[email-masked]>, Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Faraz Lohani <[email-masked]>
Date: Mon, 5 Apr 2021 01:26:37 -0700 (MST)

Hi Team, 

Please assist to get the collection arranged on the below case. The return has not been collected since Feb 2021 and getting no updates from LMG on this, customer is reporting via social media and is threatening that he will be filing a complaint if collection not done. We have already marked the same for reattempt. 

Thank you for your help! 

Regards, 
Apoorv 

From: "HAMZA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, April 4, 2021 5:27:34 AM 
Subject: Late Collection 

Dear Team, 

Problem Statement: Late Collection 

Order Date : Feb 9, 2021 
Order ID: 6272230183 
Tracking ID: RP0217211000836 
Contact number: 0558834455 

Assistance Required: Need Urgent Collection 

Issue Description: 
The return request was created on 2/17/21 and still no one has collected from the customer yet, please check and do the needful at the soonest for the collection, 

Regards, 
Hamza