Subject: Refund not processed - 6268889798
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 4 Apr 2021 01:18:19 -0700 (MST)

Hi Team, 

As per the confirmation from Abhilash, the store team has processed the refund to the customer's My Credit. But there is no RMA for the order id. Kindly find the attached screenshot for the same. 

Problem Statement: Refund Not Processed 
Order Date : Jan 30, 2021 
Order ID: 6268889798 
Return Tracking ID: N.A 
Assistance Required: Process refund asap. 

Issue Description: The returned items were delivered to the store on Feb 01 and the customer has shared the receipt for the same. The refund is pending since then. 
Kindly assist with the refund on priority. 

Regards, 
Nikhil