Subject: RE: Issue with order 8396433267 - HOMECENTRE
From: Murugapandian Mani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>, Tejinder Singh <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Harshit Luthra <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 29 Mar 2021 08:17:09 +0000

Dear Tejinder

Pls treat as priority and arrange the re-fixing.

Regards/Mani

From: Jessie Caparas <[email-masked]>
Sent: Monday, March 29, 2021 10:08 AM
To: Apoorv Joshi <[email-masked]>; Mohd Imran <[email-masked]>; Murugapandian Mani <[email-masked]>; Tejinder Singh <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Harshit Luthra <[email-masked]>; Karthik Thirumurthy <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Issue with order 8396433267 - HOMECENTRE
Importance: High

@Murugapandian Mani<mailto:[email-masked]> @Tejinder Singh<mailto:[email-masked]>

Any update on the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 27, 2021 11:58 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Harshit Luthra <[email-masked]<mailto:[email-masked]>>; Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Issue with order 8396433267 - HOMECENTRE

External email sender, please take precaution.
Hi Imran,

The below issue is still pending. Can you please assist to get an update on this.

The case is pending since Oct 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "murugapandian mani" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Harshit Luthra" <[email-masked]<mailto:[email-masked]>>
Cc: "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 2:35:06 AM
Subject: RE: Issue with order 8396433267 - HOMECENTRE

Hi Team,

Issue still not resolved please assist.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 8:16 AM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Harshit Luthra <[email-masked]<mailto:[email-masked]>>
Cc: Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: RE: Issue with order 8396433267 - HOMECENTRE

Hi Ali

Pls reschedule and assemble it again.

Regards/Mani

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 12:26 PM
To: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; Harshit Luthra <[email-masked]<mailto:[email-masked]>>
Cc: Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: Issue with order 8396433267 - HOMECENTRE
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number 8396433267 Tracking ID: 00118000016014194, the order was placed on 8th Aug and the item was delivered on 15th Aug. However, the customer is claiming that the item haven't assembled properly. Customer is complaining that there seems to be a gap even after the item was assembled by the team.

Item: 161895825 - - Brendan 6-Door Wardrobe

We request you to kindly assist us in the above case.

Thanks & Regards,
Seeta Kunwar
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cmurugapandian.mani%40landmarkgroup.com%7C89c5fa69c74d4fb8bd3e08d8f28159ae%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637525984649617153%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=exD3mVa4hq1iga7AlMHykLlJ3YttWhqCdkf%2BJLAYbOg%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com