Subject: RE: Store complaint-2272817
From: Astha Sharma <[email-masked]>
To: Omkar BhaskarMethavade <[email-masked]>, Faraz Lohani <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, KISHAN SINGH <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Asanka Arachchige <[email-masked]>
Date: Sun, 21 Mar 2021 06:26:14 +0000

Hi @Omkar BhaskarMethavade<mailto:[email-masked]>, thanks for highlighting.

Hi @KISHAN SINGH<mailto:[email-masked]> @seeta.seeta<mailto:[email-masked]>, can you please assist in mentioning correct contact number of the customer as it is 9 digit & we have 8 digit number in Oman.

Problem Statement:Store complaint

Customer contact number- 969146057

Issue-I go t barka grand centre store. When i was paying at store my son asked me about other product so suddenly i forgot to give my money to cashier. But i had give my sukhran card. The cashier only ask me what do you want what do you want in rude way. Make me shocked He can ask nicely. I am very shameful. I dont know what he means. So i think the problem is in my shukran because this is from Saudi arabia. But he ask again what do yo want this is Oman. I give mobile number in Oman. He start tap the table. Oh my god. He an ask nicely. I am very shameful there is full people. My husband ask me what happen because he can see me from far but i did not tell the truth because it was very shameful

Thanks
Astha

From: Omkar BhaskarMethavade <[email-masked]>
Sent: 20 March 2021 19:13
To: Faraz Lohani <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Astha Sharma <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; KISHAN SINGH <[email-masked]>
Subject: Re: Store complaint-2272817

+Astha from Oman team

Astha,

Look into this and close.

Get Outlook for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FAAb9ysg&data=04%7C01%7CAstha.Sharma%40landmarkgroup.com%7Cbf03ad1ca7ce4a111d2608d8ebb2b046%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637518499992705579%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LY3HwRBKwgfYbtPxXv39V46W1h4lWfs6tpoglyI2ACM%3D&reserved=0>
________________________________
From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 20, 2021 6:05:56 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>
Subject: RE: Store complaint-2272817

Hi @Omkar BhaskarMethavade<mailto:[email-masked]>,

Please look into the matter below:

Thankyou and Regards,

Faraz Lohani

Customer Support Associate

Customer Service

[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 20, 2021 2:24 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>
Subject: RE: Store complaint-2272817

@Faraz Lohani<mailto:[email-masked]>

Kindly escalate.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 20, 2021 2:23 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>
Subject: Re: Store complaint-2272817
Importance: High

External email sender, please take precaution.

Hi Team,

Kindly assist us to forward this case to concerned team.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 20 March, 2021 14:47:20
Subject: Store complaint-2272817

Hi Team,

It's a Oman store complaint.

Problem Statement:Store complaint

Customer contact number- 969146057

Issue-I go t barka grand centre store. When i was paying at store my son asked me about other product so suddenly i forgot to give my money to cashier. But i had give my sukhran card. The cashier only ask me what do you want what do you want in rude way. Make me shocked He can ask nicely. I am very shameful. I dont know what he means. So i think the problem is in my shukran because this is from Saudi arabia. But he ask again what do yo want this is Oman. I give mobile number in Oman. He start tap the table. Oh my god. He an ask nicely. I am very shameful there is full people. My husband ask me what happen because he can see me from far but i did not tell the truth because it was very shameful

Regards,

Krishan

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