Subject: Return Delay - 9634850996 and 9632646961
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, JUHI GOEL <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 20 Mar 2021 01:15:38 -0700 (MST)

HI Team, 

Please assist to check with LMG on the below, items are already collected from the customer but not delivered to our warehouse since Feb 14, 2021 and no updates on this from LMG. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, March 15, 2021 1:02:23 PM 
Subject: Re: urgent delivery to the warehouse 9634850996 

Please take a look at ticket #2149938 

Hi Team, 

Problem Statement: Late delivery to warehouse 

Order Date : Feb 11, 2021 and Feb 1, 2021 
Order ID: 9634850996 and 9632646961 
Tracking ID: RP021221001257 and RP021221001254 
Assistance Required: Need urgent delivery to the warehouse 

Issue Description: Customer raised a return request on Feb 12, 2021. But the item still not sent to the warehouse. 

Please send the item on priority so that the customer can get the refund asap. 

Regards, 
Juhi