Subject: Re: Need POD order number 9634530479
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Date: Wed, 17 Mar 2021 06:33:15 -0700 (MST)

Hi Team, 

Please assist to get the POD for the below case, as per customer they have not received this order. Case pending since Feb 2020 and not receiving updates from LMG. 

Thank you for your help! 

Regards, 
Apoorv 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, February 20, 2021 1:41:18 AM 
Subject: Need POD order number 9634530479 

Hi Team, 

Problem Statement: Need POD 
Ticket ID : 2091930 
Order ID: 9634530479 
Tracking ID: FP021021001010 

Issue: The order was shipped from our side on 10/02/2021 and as per LMG website the order delivered to customer on Feb-11-2021, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Humayun.