Subject: Refund not processed// 6261746479
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 17 Mar 2021 01:26:31 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Jan 7, 2021 

Order ID: 6261746479 

Return Tracking ID: RP0112210002550 

Assistance Required: To process the refund. 

Issue Description: The returned items are RVP Delivered on 14 Jan 2021 but the status in the Hybris is still showing REACHED_WAREHOUSE. 

Child ticket with No# 2035513 has been created but no action has been done. 

Please check under RMA# 1000432313, assist us to process the refund and close the issue on priority. 

Regards, 
Algaily