Subject: Damaged WWD item - 8396610793
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 16 Mar 2021 22:54:46 -0700 (MST)

Hi Team, 

The issue was escalated on Feb 02 and there is no response since then. Kindly assist. 

Problem Statement: broken item 

Order Date: 9-08-2020 
Order ID: 8396610793 
Tracking ID: 00118000016463099 

Assistance Required: fix the broken piece as the item is under warranty 
Issue Description: kindly note that the item is broken and it's under the warranty, the customer wants someone to fix the bed ASAP 

contact the customer on the New phone number +96560065228 

Regards, 
Nikhil.