Subject: Re: Order Status Updation - 9640333888
From: Apoorv Joshi <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 15 Mar 2021 05:18:30 -0700 (MST)

Hi Team, 

Thanks! Order status has been successfully updated and the customer has been updated regarding the same. 

Regards, 
Apoorv 

From: "FarEye Support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Vishwajeet Singh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ARUNJAY RAJ" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, March 15, 2021 1:28:37 PM 
Subject: Re: Order Status Updation - 9640333888 

Dear Apoorv, 
We would request you to share an update on previous mail. 

You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 | https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
T hanks, 
Premanand, 
Technical Engineer 
[ http://www.getfareye.com/ | FarEye- Enabling Digital Logistics ] 
Call: +91 70-6595-6595 

7+ Mentions 
	
Digital Disruptor 
	
Recognized 

Chicago | London | Dubai | Singapore | India 

	[ https://www.facebook.com/GetFarEye/ ] 		[ https://www.youtube.com/fareyeinaction ] 		[ https://twitter.com/fareye ] 		[ https://www.linkedin.com/company/fareye/ ] 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

On Sun, 14 Mar at 9:53 PM , FarEye Support <[email-masked]> wrote: 
Dear Apoorv, 

As per your concern,we have updated the status,please check and confirm. 

You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 | https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
T hanks, 
Premanand, 
Technical Engineer 
[ http://www.getfareye.com/ | FarEye- Enabling Digital Logistics ] 
Call: +91 70-6595-6595 

7+ Mentions 
	
Digital Disruptor 
	
Recognized 

Chicago | London | Dubai | Singapore | India 

	[ https://www.facebook.com/GetFarEye/ ] 		[ https://www.youtube.com/fareyeinaction ] 		[ https://twitter.com/fareye ] 		[ https://www.linkedin.com/company/fareye/ ] 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

BQ_BEGIN
On Sun, 14 Mar at 11:32 AM , Vishwajeet Singh <[email-masked]> wrote: 
Dear Team, 
Pl update the status. 
Regards, 
VJ 
Supply Chain || Landmark Group 
Landmark Tower, 18 th Floor , Dubai Marina 
UAE M +971-585429874 
UAE P +971-45174259 

BQ_BEGIN

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, March 13, 2021 8:01 PM 
To: FarEye Support <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Order Status Updation - 9640333888 
External email sender, please take precaution. 
Hi Team, 
Order Number: 9640333888 
AWB: 1000010176647 
Please update the status of the order to delivered. Customer has confirmed receiving this order, as well as the same is reflecting on Emirates post but on hybris the status is still showing shipped. Please find attached Time stamp for the same. 
@Vishwajeet: Please approve. 
Thank you for your help! 
Regards, 
Apoorv 

From: "ARUNJAY RAJ" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, March 13, 2021 3:48:38 AM 
Subject: Regarding order status update/ 9640333888/ [ mailto:[email-masked]/ | 
[email-masked]/ ] 2227017 
Hi Team, 
Problem Statement: Order status not updated 
Order Date : Mar 7, 2021 
Order ID: 9640333888 
Tracking number ; 1000010176647 
Assistance Required: Order status needs to be updated as received by customer 
Issue Description: Customer stated that order is received by him but order status is not updated customer needs to return the item. 
Kindly check and do the needful, Thanks for the help 
Regards, 
Arunjay 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

BQ_END

BQ_END

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