Subject: Re: Order Status Updation - 9640333888
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Mar 2021 07:58:37 +0000

Dear Apoorv,      We would request you to share an update on previous mail.            You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Premanand,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 14 Mar at  9:53 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 As per your concern,we have updated the status,please check and confirm. 

   

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

               
 
Thanks, 

 
     
Premanand,    
 Technical Engineer 

 
   
FarEye- Enabling Digital Logistics 
 Call: +91 70-6595-6595  

 

 7+ Mentions 

 Digital Disruptor 

 Recognized 

 Chicago   |   London   |   Dubai   |   Singapore   |   India 

 

 

  

   

     

               
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 
                           
                            On
                            Sun, 14 Mar at 11:32 AM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Team, 

 Pl update the status. 

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 

 

  

 
  
 From: Apoorv Joshi <[email-masked]>  
Sent: Saturday, March 13, 2021 8:01 PM 
To: FarEye Support <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Order Status Updation - 9640333888 

 

 
External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 
 Order Number: 9640333888 

 

 AWB: 1000010176647  

 

   

 
 Please update the status of the order to delivered. Customer has confirmed receiving this order, as well as the same is reflecting on Emirates post but on hybris
 the status is still showing shipped. Please find attached Time stamp for the same. 

 

   

 
 @Vishwajeet: Please approve. 

 

   

 
 Thank you for your help! 

 

   

 
 Regards, 

 
 
 Apoorv 

 

 

From:
"ARUNJAY RAJ" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, March 13, 2021 3:48:38 AM 
Subject: Regarding order status update/ 9640333888/ 
[email-masked]/  2227017

 

   

 

 Hi Team, 

 

 
 
 Problem Statement: Order status not updated 

 

 
 
 Order Date : Mar 7, 2021 

 
 
 Order ID: 9640333888 

 

 
 
 Tracking number ; 1000010176647  

 

 
 
 Assistance Required: Order status needs to be updated as received by customer 

 

 

 
 Issue Description: Customer stated that order is received by him but order status is not updated customer needs to return the item. 

 

 

  

 
 Kindly check and do the needful, Thanks for the help 

 

 

 

 

 Regards, 

 
 
 Arunjay 

 

  

 

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