Subject: RE: Bank Transfer - 4523756172
From: Ritesh Lohia <[email-masked]>
To: Jessie Caparas <[email-masked]>, Omkar BhaskarMethavade <[email-masked]>, seeta.seeta <[email-masked]>, Rakesh Bernooli <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, PRINCE MALIK <[email-masked]>, Fauzan Musalman <[email-masked]>, Sudakar Reddy <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 14 Mar 2021 14:26:46 +0000

Hi Jessie,

Entire Qatar finance team is under quarantine since last one week and will start working from next week.

We will prioritize this first thing in the next week.

Thanks & Regards,
Ritesh Lohia
Landmark Qatar

From: Jessie Caparas <[email-masked]>
Sent: Sunday, March 14, 2021 4:44 PM
To: Omkar BhaskarMethavade <[email-masked]>; seeta.seeta <[email-masked]>; Ritesh Lohia <[email-masked]>; Rakesh Bernooli <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; PRINCE MALIK <[email-masked]>; Fauzan Musalman <[email-masked]>; Sudakar Reddy <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Bank Transfer - 4523756172
Importance: High

Hi @Omkar BhaskarMethavade<mailto:[email-masked]> @Rakesh Bernooli<mailto:[email-masked]>

Still didn't get an update on the below.

Please assist since this has been pending from December 2020.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 13, 2021 3:43 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ritesh Lohia <[email-masked]<mailto:[email-masked]>>; Rakesh Bernooli <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Sudakar Reddy <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank Transfer - 4523756172

@Rakesh<mailto:[email-masked]>,

Can you look into this case & clear?

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 11, 2021 5:14 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ritesh Lohia <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Rakesh Bernooli <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Sudakar Reddy <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank Transfer - 4523756172
Importance: High

@Omkar BhaskarMethavade<mailto:[email-masked]>

Can we get help on this please.

This case has been pending from December and we are not getting a reply here.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Jessie Caparas
Sent: Tuesday, March 9, 2021 10:13 AM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Ritesh Lohia <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Rakesh Bernooli <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Sudakar Reddy <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank Transfer - 4523756172
Importance: High

Hi @Ritesh Lohia<mailto:[email-masked]>

Any update on the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 9, 2021 10:10 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Ritesh Lohia <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Rakesh Bernooli <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Sudakar Reddy <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer - 4523756172

External email sender, please take precaution.
Hi Jessie,

Need your assistance in the mentioned case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Omkar BhaskarMethavade" <[email-masked]<mailto:[email-masked]>>
To: "Ritesh Lohia" <[email-masked]<mailto:[email-masked]>>
Cc: "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Rakesh Bernooli" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Sudakar Reddy" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 7 March, 2021 12:03:01
Subject: RE: Bank Transfer - 4523756172

Hi Ritesh,

Can we clear it? You have got all the req. documents for this case.

Thank you.
Omkar

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 07, 2021 9:31 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Rakesh Bernooli <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Sudakar Reddy <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer - 4523756172
Importance: High

External email sender, please take precaution.
Hi Imran,

Is there any update in the below concern as the case is pending with us since Dec.

Also the customer is constantly chasing us for his refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rakesh Bernooli" <[email-masked]<mailto:[email-masked]>>
Cc: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Sudakar Reddy" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Omkar BhaskarMethavade" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 March, 2021 16:22:18
Subject: RE: Bank Transfer - 4523756172

Hi @Rakesh Bernooli<mailto:[email-masked]>

Please confirm if there is any update on the refund.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 5, 2021 7:10 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Rakesh Bernooli <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank Transfer - 4523756172
Importance: High

@Rakesh Bernooli<mailto:[email-masked]> a follow up on the email shared to you by Omkar.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 5, 2021 2:45 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer - 4523756172

External email sender, please take precaution.
Hi Jessie,

Kindly assist on the below case, case pending since Dec 2020 regarding bank transfer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 8, 2021 1:39:32 PM
Subject: Bank Transfer - 4523756172

Hi Team,

With reference to the order number: 4523756172
Hybris Bank Transfer Ticket: 03773221

Kindly assist in getting this Bank Transfer processed, pending since Dec 26, 2020. Bank details are updated in customer's account and also mentioning them below for reference:
* Bank name & branch: Commercial Bank - Salata Branch
* Account name:  ANNA VINNA PETIL OLONAN
* Account number: 4710-639657-001
* IBAN number: QA19CBQA000000004710639657001
. Account Type (Saving or Current): Current

Thank you for your help!

Regards,
Apoorv

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CRitesh.Lohia%40Landmarkgroup.Com%7C56f364156d50413dffc208d8e6ef275a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513262113007256%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=alIL7QQrqdWFX1EvwBEZsTU5fUEWNDrLPdIKeUw8D0Y%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CRitesh.Lohia%40Landmarkgroup.Com%7C56f364156d50413dffc208d8e6ef275a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513262113017215%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wYizyQ%2FcNzh3qOsCXW%2BVgyPoT7Hn0g11PjueOKzUpEc%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com