Subject: New comment - [#2109850] FW: Incident Number INC0977470 is moved to Resolved
From: Babyshop <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 07 Mar 2021 12:46:17 +0000

There is a new comment in the ticket submitted by Babyshop Home Delivery to HelpBSAE   Comment added by : Faraz Lohani  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">+<a id="OWAAMA024954967FE4674AC0D15A4EA186C8C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Apoorv Joshi</span></a>
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<div class="MsoNormal">Thankyou and Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Customer Support Associate</div>
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<div class="MsoNormal">[email-masked]</div>
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<div>From: Babyshop Home Delivery &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, March 7, 2021 8:38 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Cc:</b> Jessie Caparas &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Pankaj Giri &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2109850] - FW: Incident Number INC0977470 is moved to Resolved<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">RTS was already scanned for the order via RMA <span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>
1000535061</span>. Please find the screenshot. There is no task pending at our end.
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<div class="MsoNormal" style="text-autospace:none"><u><span style='font-family:"Times New Roman",serif;color:#2847E0'>Best Regards,</span></u></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-family:"Times New Roman",serif;color:#2847E0'>Dhan Bahadur Rai</span></div>
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<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span style='font-family:"Times New Roman",serif;color:#2847E0'>COD operations, Babyshop, Jebel ali, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:#2847E0'>Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:#2847E0'>Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797</span></div>
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<a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#0D35FB'>[email-masked]</span></a><span style='font-family:"Aparajita",serif;color:#0D35FB'>    
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583247858%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=ICRDjX4lnCxwBUeenxxTJWKLtOBbrTNwvcAdQ2Qj%2B9M%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.babyshopstores.com</span></a><span style="font-size:9.0pt;color:black">
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</span></u><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583247858%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=%2FXxNWL%2Ba%2FIumh4a2R%2F1iuty9kFjLWlkm0u7%2B2WXxscI%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkgroup.com</span></a><span style="font-size:9.0pt;color:black">
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</span></u><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkshops.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583257808%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=89sMyAyaJTlZs7%2FYGCgLJhIcou0IFHBtecMEFii2sjE%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkshops.com</span></a><span style="font-size:9.0pt;color:black">
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<b><span style="font-size:20.0pt;font-family:Webdings;color:#008250">P</span></b><b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#008250'> " Please consider the environment before printing the mail. save the
 greenery to save the earth. "</span></b><span style="color:black"></span>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, March 6, 2021 4:16 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Pankaj Giri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2109850] - FW: Incident Number INC0977470 is moved to Resolved</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Babyshop Home Delivery,<br>
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Kindly advise us with this order the RMA already created, still the items not scanned  since 16 of Feb, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks in advance and best Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Razan Sa'ad</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 16 Feb at 4:51 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please recreate return delivery order number then closed with reference of previous RDO. Then we will be able to scan RTS. If any doubt, Please let me know.
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you.
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<u><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Best Regards,</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Dhan Bahadur Rai</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>COD operations, Babyshop, Jebel ali, Dubai, UAE.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583257808%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=J2lKFBqdo1rOT3GC3CCAPxNumLN4hZr7YryLZAiVrzs%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.babyshopstores.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>|</span><u><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583267765%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=gUVyDu20oVoIwDBRX9hLtwP7ibZdeMhRBaYl5fgn7jQ%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkgroup.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
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</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkshops.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583267765%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=7RVzFG93pDne%2BWUruq8kyfoQdBJWYKd9SgE2U7C%2BcMI%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkshops.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:20.0pt;font-family:Webdings;color:#008250">P</span></b><b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#008250'> " Please consider the environment before printing the mail. save the
 greenery to save the earth. "</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 16, 2021 4:01 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Incident Number INC0977470 is moved to Resolved</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAM67430BE86E7A46759624854659998CB0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Home Delivery</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please find the RMA as requested below:</span></div>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:white;background:#7B859C'>1000535061</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thankyou and Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Faraz Lohani</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Customer Support Associate</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Customer Service</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 16, 2021 3:47 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Incident Number INC0977470 is moved to Resolved<br>
<b>Importance:</b> High</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a id="OWAAM30EC3AB619624A67B2993783B9DE19EA" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Can you please take care of this?</span></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Thank you and Kind Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Jessie Caparas</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +97145172087</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 16, 2021 3:36 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Incident Number INC0977470 is moved to Resolved</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear jessie,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Yes It is.
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DO_NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DELY_DATE</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DO_INVOICE_NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DO_ITEM_NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DO_ITEM_QTY</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DO_ITEM_RET_QTY</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">DO_ITEM_DESC</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">STORE_CODE</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">STORE_TYPE</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">SCHEDULE_ID</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">INVOICE_NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">SCH_DELIVERY_TYPE</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">SCHEDULE_DATE</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="color:black">SCHEDULE_STATUS</span></b></div>
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<td width="57" style="width:43.0pt;border:solid black 1.0pt;border-top:none;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">1583673</span></div>
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<div class="MsoNormal"><span style="color:black">2/10/2021 12:00:00 AM</span></div>
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<td width="153" style="width:115.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9632315216</span></div>
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<td width="91" style="width:68.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">154563088</span></div>
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</td>
<td width="96" style="width:1.0in;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">1</span></div>
<div></div>
<div></div>
</td>
<td width="127" style="width:95.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">0</span></div>
<div></div>
<div></div>
</td>
<td width="256" style="width:192.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
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<div class="MsoNormal"><span style="color:black">Kit For Kids Compipure Plus Mattress</span></div>
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<td width="160" style="width:120.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black;background:yellow;mso-highlight:yellow">1000512280</span></div>
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<td width="87" style="width:65.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">88888</span></div>
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<td width="83" style="width:62.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">EC</span></div>
<div></div>
<div></div>
</div>
</td>
<td width="91" style="width:68.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">104380968</span></div>
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<td width="153" style="width:115.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9632315216</span></div>
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<td width="135" style="width:101.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
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<div class="MsoNormal"><span style="color:black">DEL</span></div>
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</div>
</td>
<td width="148" style="width:111.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">2/10/2021 12:00:00 AM</span></div>
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</td>
<td width="127" style="width:95.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">DELIVERY ORDER</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr style="height:.4in">
<td width="57" style="width:43.0pt;border:solid black 1.0pt;border-top:none;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">1583673</span></div>
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<td width="148" style="width:111.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
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<div class="MsoNormal"><span style="color:black">2/10/2021 12:00:00 AM</span></div>
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</td>
<td width="153" style="width:115.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9632315216</span></div>
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<td width="91" style="width:68.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">162009037</span></div>
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<td width="96" style="width:1.0in;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">1</span></div>
<div></div>
<div></div>
</td>
<td width="127" style="width:95.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">0</span></div>
<div></div>
<div></div>
</td>
<td width="256" style="width:192.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">Delta Abby Toddler Bed</span></div>
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<div></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black;background:yellow;mso-highlight:yellow">1000512280</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">88888</span></div>
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<td width="83" style="width:62.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">EC</span></div>
<div></div>
<div></div>
</div>
</td>
<td width="91" style="width:68.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">104380968</span></div>
<div></div>
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</td>
<td width="153" style="width:115.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9632315216</span></div>
<div></div>
<div></div>
</td>
<td width="135" style="width:101.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">DEL</span></div>
<div></div>
<div></div>
</div>
</td>
<td width="148" style="width:111.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">2/10/2021 12:00:00 AM</span></div>
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</td>
<td width="127" style="width:95.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.4in">
<div>
<div class="MsoNormal"><span style="color:black">DELIVERY ORDER</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
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<div>
<div>
<div class="MsoNormal" style="text-autospace:none">
<u><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Best Regards,</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</div>
<div>
<div class="MsoNormal" style="text-autospace:none">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Dhan Bahadur Rai</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
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<div></div>
</div>
<div style="margin-left:.75pt">
<div class="MsoNormal" style="text-autospace:none">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>COD operations, Babyshop, Jebel ali, Dubai, UAE.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
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</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
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<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="text-autospace:none">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#0D35FB'>[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#0D35FB'>    
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<b> Join</b></span><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:black'> 
</span><b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#0080FF'>  our</span></b><b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:red'>   Social</span></b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:black'>
</span><b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#806210'> Circle</span></b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#806210'>:</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#1F497D'><img width="196" height="56" style="width:2.0416in;height:.5833in" id="_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MzA3NDA3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VBRTpr2J_JzlNlPbm5beyTVYuqGnbxVMwqWcAKQsl4Y"></span><span style='font-size:10.0pt;font-family:"Cambria",serif;color:#806210'> 
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583267765%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Df4oFCnnIbp4uAmnXJ1PvyaAprEazxzZPgIcEOR8Ttc%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.babyshopstores.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>|</span><u><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583277719%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=0v26b9kr08VpvfbiCXlFobtVJBkQ9kbBCfXT6Xrj4Dg%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkgroup.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>|</span><u><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkshops.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583287676%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=6s%2BE%2BmppQuxul31xAmq6gmczuMXQMrYWKh%2FmYyYoxmk%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkshops.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:20.0pt;font-family:Webdings;color:#008250">P</span></b><b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#008250'> " Please consider the environment before printing the mail. save the
 greenery to save the earth. "</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 16, 2021 2:48 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Incident Number INC0977470 is moved to Resolved<br>
<b>Importance:</b> High</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Return DO Closed with RMA # 1000512280 is that correct?</span></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Thank you and Kind Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Jessie Caparas</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +97145172087</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 16, 2021 2:35 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: Incident Number INC0977470 is moved to Resolved<br>
<b>Importance:</b> High</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please request you to create RMA for the below closed return delivery order number. The previously provided RMA
</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>1000512280</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> is seen as cancelled in OMS.
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Please note: Product has bee collected then return DO has been closed in GDMS. Please map the New RMA with the respective return DO.</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Return delivery order number :
</span><span style='font-size:9.0pt;font-family:"Helvetica Neue",serif;color:#4A4A4A;background:white'>1583673</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:#FCFCFC'>Invoice Number : 9632315216</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<u><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Best Regards,</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Dhan Bahadur Rai</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>COD operations, Babyshop, Jebel ali, Dubai, UAE.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#2847E0'>Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#0D35FB'>[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#0D35FB'>    
  |</span><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:blue'>   
<b> Join</b></span><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:black'> 
</span><b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#0080FF'>  our</span></b><b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:red'>   Social</span></b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:black'>
</span><b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#806210'> Circle</span></b><span style='font-size:10.5pt;font-family:"Aparajita",serif;color:#806210'>:</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583287676%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=6TbeTrda3gD2B8B6HA2q%2FKQ0oj7%2FMkHBE0nT6woGK7Q%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.babyshopstores.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
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</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583287676%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=c%2BzAa4u%2FkyMsODyuoXlY%2Fgh6kF2rP601WKAtiDpRapA%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkgroup.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>|</span><u><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
</span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkshops.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C10a85f6160a34b91e35a08d8e122bbfd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637506886583297634%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=hcl6KMtBsMQIssDRiNp0NO8XTHVddk44b8J7lHncsQc%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.landmarkshops.com</span></a></span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:20.0pt;font-family:Webdings;color:#008250">P</span></b><b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#008250'> " Please consider the environment before printing the mail. save the
 greenery to save the earth. "</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> IT Service Desk &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, February 15, 2021 1:21 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Incident Number INC0977470 is moved to Resolved</span>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear Home Delivery,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>The Incident Number INC0977470 has been resolved and will automatically close in 5 days.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Short description: RTS RMA creation issue</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Resolution notes: Hello User,<br>
Issue: RTS RMA creation issue<br>
Cause: RMA cancelled in OMS<br>
Solution: <br>
RMA - 1000512280 cancelled in OMS<br>
Please created new RMA to process return CS team or User can initiate RMA <br>
kindly check with CS team<br>
Your feedback is very important to us and will help us to improve our ability to serve you.<br>
We request you to participate in feedback survey email you receive for this request.<br>
Thank you very much for your time and cooperation.<br>
Best Regards,<br>
Durga Prasad<br>
SVI Application</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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