Subject: Re: late return to the WH 6246578710
From: Shakeeb Arsalan <[email-masked]>
To: AbdulrahmanMoha <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Krizette <[email-masked]>
Date: Sun, 7 Mar 2021 03:23:43 -0700 (MST)

Hi 

Any update ? 
The customer is chasing us. 

Regards 
Shakeeb 

From: "Apoorv Joshi" <[email-masked]> 
To: "AbdulrahmanMoha" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Krizette" <[email-masked]> 
Sent: Saturday, March 6, 2021 5:13:30 PM 
Subject: Re: late return to the WH 6246578710 

Hi Abdul, 

Please advise if any update on the below. 

We are awaiting for an update on this since Feb 23, 2021. 

Thank you for your help! 

Regards, 
Apoorv 

From: "AbdulrahmanMoha" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "HAMZA" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, February 23, 2021 11:33:02 AM 
Subject: RE: late return to the WH 46405641741 

Dear, 

Please let me check with our team and get beck to you. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Monday, February 22, 2021 7:01 PM 
To: Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>; Sanad Zawaneh <[email-masked]> 
Cc: [email-masked]; HAMZA <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]> 
Subject: late return to the WH 46405641741 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team. 

Problem Statement: Order not delivered (to warehouse) 

Order Date : Nov 24, 2020 

Order ID: 6246578710 

Tracking ID: 46405641741 

Assistance Required: Need Urgent Refund. 

Issue Description: Customer raised a return request on 12/15/20 and as per the tracking website, the items has been collected from the customer on 01 Feb 2021 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap. 

Thank you for your help. 

Regards, 

Shakeeb