Subject: C&C Delay - 6268512742
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Alghamdi Mohammed <[email-masked]>, [email-masked], Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Alghamdi Mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>
Date: Sat, 6 Mar 2021 08:41:30 -0700 (MST)

Hi Team, 

With reference to the order number: 6268512742 
Store Code: Max - 60306 

Order placed on Jan 28, 2021 and the status of the order is still showing ready to ship. The same was escalated to store spocs as per the matrix however, no details shared regarding the same. We request you to please assist us in getting an update regarding this order, if it is available at the store please ask them to contact the customer and handover the order. If not, please assist to mark this as LIT so customer can receive their refund. 

Thank you for your help! 

Regards, 
Apoorv