Subject: C&C Delay - 9623385338
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ezzaldeen Mahyoub <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 4 Mar 2021 04:37:05 -0700 (MST)

Hi Team, 

With reference to the order number: 9623385338 
Store Code: Babyshop - 21174 

Order placed on Dec 20, 2020 and the order status is still showing ready to ship. We escalated as per the store sheet to the store team to confirm whether they have received the order at store and if so, to contact the customer. Kindly assist to get an update on this from the store team if the order is still with them and to contact customer if the order is at the store. Case pending since Dec 2020. 

Thank you for your help! 

Regards, 
Apoorv