Subject: Re: Callback Request - 6234755766
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: AHMED ISMAT <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 27 Feb 2021 08:29:59 -0700 (MST)

Hi Team, 

Apologies for the previous email, the attachment did not go through hence attaching it again. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "AHMED ISMAT" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Saturday, February 27, 2021 8:58:39 PM 
Subject: Callback Request - 6234755766 

Hi Team, 

Please arrange a callback for the customer on the below mentioned contact number as per their request, customer is reporting that he has not received the refund for the below mentioned order number. Customer has been advised that a refund from our end was processed on Nov 4, 2021. Customer has already shared the bank statement under 1910864, attaching the same for reference. Customer is insisting that he gets contacted regarding this issue. 

Thank you for your help! 

Regards, 
Apoorv 

From: "AHMED ISMAT" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, February 27, 2021 8:49:51 PM 
Subject: Contact Customer 0567396115 

Hi Team, 

Order #6234755766 
Name :Maha Contact No: 0567396115 
​ 
Refund 

Regards, 
Ahmed ismat