Subject: RE: RMA process / refund 6274625879
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 27 Feb 2021 12:04:13 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Raised to tech INC0988739

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, February 27, 2021 3:35 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RMA process / refund 6274625879

External email sender, please take precaution.
Hi Team,

Order date: Feb 16, 2021
Order NO: 6274625879
RMA: 1000560031
Returned item:  162816666

Please assist as the customer seems to have returned the item mentioned above with the following RMA 1000558955 and as per oracle we have received the item.

The status of the RMA 1000560031 now is PICKUP_COMPLETE and it is greyed out, we are not able to delete.

We request you to process the RMA as the customer is chasing us.

Regards
Shakeeb
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