Subject: Re: Babyshop Customers - Email needs to be sent ASAP
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Faraz Lohani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 14 Feb 2021 07:35:21 -0700 (MST)

Hi Jessie, 

Please find below requested details: 

9634210214 - 2095483 
9634228130 - 2095467 
9630312701 - 2100266 
9627971992 - 2095002 
9631267299 - Order already cancelled 
9631883811 - 2095018 
9631891716 - 2095059 
9632375524 - Order already cancelled 
9632266741 - 2095073(email sent however, email getting bounced) 
9632600135 - 2095091, customer already shared the contact number - 0555800801 
9632933762 - 2095103, customer already shared the contact number - 0553551191 
9632760773 - 2070429 - SM ticket 
9633259227 - 2095125 - Contact number is correct as per customer and is asking to send him message on whatsapp as he might be busy in a meeting 
9633278178 - 2095146, customer already shared the contact number - 0563095595, 0505054606 
9633229094 - WWD item and every other item already delivered in the order. 
9634722421 - 2095417 
9634503795 - 2095217, customer already shared the contact number 055 6008411, 052 6414484. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Faraz Lohani" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, February 14, 2021 7:28:40 PM 
Subject: RE: Babyshop Customers - Email needs to be sent ASAP 

Thanks [ mailto:[email-masked] | 
@Faraz Lohani ] 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Faraz Lohani <[email-masked]> 
Sent: Sunday, February 14, 2021 5:39 PM 
To: Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: RE: Babyshop Customers - Email needs to be sent ASAP 

HI [ mailto:[email-masked] | 
@Jessie Caparas ] , 

Updated. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[ mailto:[email-masked] | [email-masked] ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 14, 2021 7:25 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Babyshop Customers - Email needs to be sent ASAP 
Importance: High 

Thanks [ mailto:[email-masked] | 
@Shakeeb Arsalan ] 

Can you please share the ticket numbers please so we can monitor from our end also? 

FYI [ mailto:[email-masked] | 
@Faraz Lohani ] to update the sheet please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 13, 2021 7:00 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Babyshop Customers - Email needs to be sent ASAP 

External email sender, please take precaution. 

Hi Jessie, 

The needful has been done. 
Will keep you posted. 

Regards 
Shakeeb 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Faraz Lohani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 13, 2021 5:11:52 PM 
Subject: Babyshop Customers - Email needs to be sent ASAP 

Hi Team, 

Please send an email to each Babyshop customer. These are all WWD orders and we need them to give us an alternative number for the delivery. 

Use the template in Freshdesk – Delivery for your Order No 

Thank you for shopping with us. 

We have attempted to contact you on the registered mobile number to deliver your order, but the mobile was switched off. 

Please provide us with an alternative mobile number to avoid the cancellation of your order. 

Note: The order will be automatically canceled within 24 hours from the date and time of this e-mail in case of no response from your side. 

Feel free to get in touch with us if you need any further assistance. 

Your friends, 

The Support Team 

9630312701 

9627971992 

9631267299 

9631883811 

9631891716 

9632375524 

9632266741 

9632600135 

9632933762 

9632760773 

9633259227 

9633278178 

9633229094 

9634722421 

9634503795 

9634228130 

9634210214 

Once done – kindly share the ticket ID for each please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

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