Subject: RE: [#268071] - لدي طلبية رقم6451067487 والتسليم من المتجر خمس قطع ولم يصل غير قطعتين فقط والباقي مازال قيد الانشاء الى الان ولانعلم سبب التاخير واتصلت بخدمة العملاء وتم رفع طلب والى الان لم يتجاوب معي احد
From: Qazi Mohammed <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Anwar Abdullah <[email-masked]>, Escalations Dxbteam <[email-masked]>, Centrepoint <[email-masked]>, Manager Taif1 <[email-masked]>, Shahul Abdulrazack <[email-masked]>, Apoorv Joshi <[email-masked]>, Atul Arora <[email-masked]>, Vishal Arora <[email-masked]>, Anton Shanike <[email-masked]>, Arnel Navor <[email-masked]>
Date: Sun, 5 Jan 2020 13:05:09 +0000

Missing items:
Issue Description: Order was placed on: 12-Nov-2019 ,However. Only two items out of five have been shipped to the store and the customer collected them and return them back so the refund of these two items was initiated successfully on 25/12/19.

Customer is chasing us for her remaining items so we request you to confirm us whether these items was shipped to the store or not and arrange a pick up date with the customer or just cancel them .

Items which have not shipped :
161536006 - - Cross Strap Kitten Heels with Bow Accent
161536000 - - Cross Strap Kitten Heels with Bow Accent
161862823 - - Panelled Lace-Up Walking Shoes

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Centrepoint [mailto:[email-masked]]
Sent: Friday, January 03, 2020 7:17 AM
To: Manager Taif1 <[email-masked]>; Shahul Abdulrazack <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Fwd: [#268071] - لدي طلبية رقم6451067487 والتسليم من المتجر خمس قطع ولم يصل غير قطعتين فقط والباقي مازال قيد الانشاء الى الان ولانعلم سبب التاخير واتصلت بخدمة العملاء وتم رفع طلب والى الان لم يتجاوب معي احد

External email sender, please take precaution.
Hi Team,

Problem Statement – Late shipping C&C
Order ID – 6451067487
Tracking ID : 645106748723999991
Assistance Required – Need urgent shipping of remaining items C&C

Issue Description: Order was placed on: 12-Nov-2019 ,However. Only two items out of five have been shipped to the store and the customer collected them and return them back so the refund of these two items was initiated successfully on 25/12/19.

Customer is chasing us for her remaining items so we request you to confirm us whether these items was shipped to the store or not and arrange a pick up date with the customer or just cancel them .

Items which have not shipped :
161536006 - - Cross Strap Kitten Heels with Bow Accent
161536000 - - Cross Strap Kitten Heels with Bow Accent
161862823 - - Panelled Lace-Up Walking Shoes

Regards,
Ammar Ali

268071:1125156
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