Subject: Wrong Delivery Issue - COC
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>
Date: Sat, 28 Dec 2019 14:05:33 -0700 (MST)

Hi Vaibhav, 

With reference to the order number: 9762652805 
AWB: FP1130000252 
Ticket ID: 316406 

Customer is claiming not receiving this order however, the tracking shows it has been delivered. Please share a proof of delivery as to whom it was delivered with ID and Signature proof. We have received no update on this in last 15 days. 

Customer is threatening for social media and consumer forum. Please look into this urgently and advise. 

Thank you for your help! 

Regards, 
Apoorv