Subject: RE: Collection Delay - 6258603905
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Wed, 10 Feb 2021 13:00:23 +0000

Do goodwill instead.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, February 10, 2021 4:32 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Fatma Maher <[email-masked]>; Mohammad Musaed <[email-masked]>; seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Collection Delay - 6258603905

External email sender, please take precaution.
Hi Jessie,

AWB: 46403521990

Can you please assist to arrange the collection on this case. As per Fareye they have shared the attached error and are unable to share the collection reference. Aramex is asking for collection reference and as per online tracking the tracking number is giving no results. Customer details are as follows:

Address: Muhail Aseer, Al-Dars neighborhood, next to King Fahd School, Abdullah bin Abbas Street, Abha, Saudi Arabia
Customer's Name: Mahmoud Helmy Ali
Contact number: 0532919517

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>, "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 3:04:21 PM
Subject: collection reference

Hi  Team,

Order number :6258603905
Tracking id :46403521990

Kindly share the collection reference for the AWB 46403521990 .

we forwarded the same to fareye but the replied

We would like to inform you that we are getting an error response for the shared AWB number "46403521990 "

Below is the response :

Pickup.ExistingShipments[0].Number - Shipment is already associated with another pickup

Due to this response collection, the collection reference number is not generated for the shared AWB.

This needs to be checked with the Aramex team.

Regards,
Ezzaldeen

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