Subject: Re: RE: Collection Delay - 6246971112
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 11:34:45 +0000

Dear Jessie,     As per your concern, we have attached the collection reference for the given AWB : "B032495"      As of now, we are proceeding with the ticket # 199520 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/fb7cf4db0bf592873d1f636cbd41390eb116b8afb2ba3524de5099ae328f613b or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Rajveer Srivastava Technical Engineer | FarEye         Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 10 Feb at  4:41 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 @FarEye Support 

 

 Reminder on the below please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Apoorv Joshi <[email-masked]>  
Sent: Tuesday, February 9, 2021 1:16 PM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; FarEye Support <[email-masked]>; MOHAMMED FAHIM <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>;
 Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Collection Delay - 6246971112 

 

   

External email sender, please take precaution.

 

 
 Hi Jessie, 

 

   

 
 Not getting any response from Fareye team to get the collection reference. Can you please assist on this, also, the AWB was created on Feb 3, 2021 and Aramex has
 already cancelled the AWB. 

 

   

 
 Thank you for your help! 

 

   

 
 Regards, 

 
 
 Apoorv 

 

   

 

 
 
From:
"Apoorv Joshi" <[email-masked]> 
To: "FarEye Support" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "MOHAMMED FAHIM" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>,
 "Shakeeb Arsalan" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>,
 "Akshay Berry" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Wednesday, February 3, 2021 2:58:37 PM 
Subject: Collection Delay - 6246971112

 

   

 
 
 Hi Team, 

 

 
 
 With reference to the order number: 6246971112 

 
 
 AWB: 46406804290 

 

 
 
 Kindly share the collection reference for the above AWB. 

 

 
 
 Thank you for your help! 

 

 
 
 Regards, 

 
 
 Apoorv 

 

   

 

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