Subject: Arrange call back 8380527747
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 8 Feb 2021 23:47:27 -0700 (MST)

Hi Team, 

Ticket ID: 1787847 
Customer's Name: Dalal Bader 
Customer's Email ID: [email-masked] 
Customer's order NO: 8380527747 

Customer's contact NO: 66807723 

Issue description: the customer is claiming that the amount 37.400 KWD was deducted on the date 30.4.2020 and he did not get the refund yet. 
The custstomer did not provide transaction ID and bank statement. 

Please contact the customer as per his request. 

Regards 
Shakeeb