Subject: FW: Product Repair Inquiry - Order ID 6638548068
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Sun, 7 Feb 2021 06:49:38 +0000

I suggest we inform the customer that due to the date of this order, chances that the parts will no longer be available for the said model.

So taking it to the store for repair or elsewhere will not guarantee that item will be fixed. Unfortunately.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Sachin Maheshwari <[email-masked]>
Sent: Saturday, February 6, 2021 3:14 PM
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Subject: RE: Product Repair Inquiry - Order ID 6638548068

Hi @Jessie Caparas<mailto:[email-masked]>,

I will not be able to get this repaired as it is already 18 months plus older.

Regards,
Sachin

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 6, 2021 12:36 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Product Repair Inquiry - Order ID 6638548068
Importance: High

Hi Sachin,

This order 6638548068 is from 2019 and customer is asking if there is a way to send this product for repair?

161092680 - - Juniors Roadstar Buggy with Canopy

https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Strollers-and-Prams/Buggies/BABYSHOP-Juniors-Roadstar-Buggy-with-Canopy/p/161092680<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fsa%2Fen%2FBaby-and-Moms%2FActivity-and-Gear%2FStrollers-and-Prams%2FBuggies%2FBABYSHOP-Juniors-Roadstar-Buggy-with-Canopy%2Fp%2F161092680&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C86f4aba252554d22672a08d8ca905413%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637482068522284196%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lf0virKMdrSaeoJ4xKEDD9eTpSEAKxLBI9YfPvo2AUY%3D&reserved=0>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com