Subject: RE: Order not delivered #6259718690
From: Mohamed Mahmoud <[email-masked]>
To: "Abdulrahman Mohamad (SA)" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Imran Masih <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sat, 6 Feb 2021 10:14:51 +0000

@Abdulrahman Mohamad (SA)<mailto:[email-masked]>, @ALL RUH OPS - Landmark<mailto:[email-masked]>,

Dears,

Kindly check once again as the below AWB you given is related to another order number, and update us with this AWB 46398719146 as mentioned collected since 5 Jan

Thanks,

From: Abdulrahman Mohamad (SA) <[email-masked]>
Sent: Saturday, January 23, 2021 3:37 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Imran Masih <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>
Subject: RE: Order not delivered #6259718690

External email sender, please take precaution.
Dear,

Shipment has been returned under 46398719065

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

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For a greener planet, please don't print this email unless necessary.

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 23, 2021 1:47 PM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: Order not delivered #6259718690
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

With reference to tracking ID: 46398719146
Order ID: 6259718690

As per the Aramex website the item has been collected from customer on 05 Jan 2021and still not delivered to the warehouse. Kindly check and deliver it to warehouse to process refund for customer.

Regards,
Fauzan

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 23, 2021 1:41:38 PM
Subject: Order not delivered

Hi Team.
Problem Statement: Order not delivered (to warehouse)
Order Date : Dec 31, 2020
Order ID: 6259718690
Tracking ID: 46398719146
Assistance Required: Need Urgent Refund.
Issue Description: Customer raised a return request on 1/5/21 and as per the tracking website, the items has been collected from the customer on 05 Jan 2021 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap.

Thank you for your help.

Regards,
Ezzaldeen

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