Subject: RE: Late shipping/ 6240466104
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, LMG OMS <[email-masked]>, Sankar T <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 30 Jan 2021 08:36:57 +0000

@Sankar T<mailto:[email-masked]> Please cancel the order in Hybris.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, January 29, 2021 1:52 PM
To: Akshay Berry <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; LMG OMS <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late shipping/ 6240466104

External email sender, please take precaution.
Hi Akshay,

Any update on this.
The cancellation has not happened yet.

Regards
Shakeeb

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "lmg oms" <[email-masked]<mailto:[email-masked]>>, "Vijay Mandal" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 8:38:05 PM
Subject: RE: Late shipping/ 6240466104

@Shakeeb Arsalan<mailto:[email-masked]> Raised to tech.

INC0931047

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> Please assist in cancelling the same as it is pending since a month.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:28 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping/ 6240466104

External email sender, please take precaution.
Hi Team,

Please help in getting the following order 6240466104 cancelled as it is pending since Sept 11th and the WH is not getting back to us.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 1:40:29 AM
Subject: Late shipping/ 6240466104

Hi Team,

Problem Statement: Order Not Shipped
Order Date : 9-11-2020
Order ID: 6240466104
Child ticket: 1687969
Tracking ID: N/A

Assistance Required: Kindly dispatch the order 6240466104 urgently.

Issue Description: Order Not Shipped

Regards,
Asjad.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: Incident Number INC0931047 is moved to Resolved
From: Akshay Berry <[email-masked]>
To: IT Service <[email-masked]>, Sankar T <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 16:09:07 +0000

@Sankar T<mailto:[email-masked]> Please cancel the same in Hyrbis too.

Confirm once done.

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: IT Service Desk <[email-masked]>
Sent: Wednesday, December 16, 2020 2:09 PM
To: Akshay Berry <[email-masked]>
Subject: Incident Number INC0931047 is moved to Resolved

Dear Akshay Berry,

The Incident Number INC0931047 has been resolved and will automatically close in 5 days.

Short description: SVI Database issue

Resolution notes: Hi user,
The above mentioned order has been cancelled successfully.

Click here to view INC0931047<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3Fsys_id%3D1614ccaedb452c5434fed4bdd396193a&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C727745974652447f993308d8a1dceae6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637437317486199067%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=STnnJaAE%2B0nhvbyiFToSdsFKrAfeNw%2BSAgjLeHP07r0%3D&reserved=0>

Thanks & Regards,

LMG IT Service Desk
•    Toll-free UAE– 800-191919 or (04)809-4222

•    Toll-free KSA– 800-7577555 or (011)279-3200

Online: https://landmarkit.service-now.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C727745974652447f993308d8a1dceae6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637437317486209065%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1px8t5r9UNXayX3PuJvzyXLB5xO0whStfaJ2HVxMczs%3D&reserved=0>

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