Subject: RRN number: Case id - 1866650 Order Number: 8218279066
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 28 Jan 2021 02:13:47 -0700 (MST)

Hi Team, 

Problem statement - Refund processed however it is not reflecting in customer's account statement. 

Order status: On Validation cancelled 

Hybris ticket id - 03758004 

Case id - 1866650 
Order Number: 8218279066 
Order Created: 11/27/2020 

Refund amount: KWD 8.450 
Refund date: 11/27/2020 
Transaction ID as per the Hybris ticket: 202033298546709 

Assistance required: Please look into the issue and help us with the RRN number for the above refunds 

Regards, 
Manish