Subject: Refund Not Processed
From: Ezzaldeen Mahyoub <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>
Date: Sun, 24 Jan 2021 04:36:56 -0700 (MST)

Problem Statement: Refund Not Processed 

Order Date : Aug 14, 2020 
Order ID: 6215905528 
Return Tracking ID: 46172412016 
Assistance Required: To process the refund. 

Issue Description: As per tracking ID the item has been delivered to WH on 29 Aug 2020 but till now the refund has not been processed. 
Kindly check on this concern so we can refund the customer urgently. 

we have forwarded the concern to the WH the replied " Please note that shipment received from courier, Pending due to tech issue we will finalize ". 

Regards, 
Ezzaldeen