Subject: RE: Items collected but not delivered to WH 6251949088
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Fri, 15 Jan 2021 09:27:43 +0000

Refund this as goodwill now.

Just add in notes its been too long from December.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 15, 2021 11:51 AM
To: Jessie Caparas <[email-masked]>; AbdulrahmanMoha <[email-masked]>
Cc: seeta.seeta <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Items collected but not delivered to WH 6251949088

External email sender, please take precaution.
Hi Abdul,

Please deliver the following AWB to our warehouse: 46388964355

@jessie: Please assist in getting an update on this. Not getting response from aramex after multiple escalations

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 15, 2021 1:17:15 PM
Subject: Fwd: Items collected but not delivered to WH 6251949088

Hi Team,

Problem Statement: Item collected but not delivered to warehouse

Order Date : Dec 5, 2020
Order ID: 6251949088
Tracking ID: 46388964355
​
customer contact number : 966509355609

Assistance Required: return needs to be delivered at warehouse

Issue Description: Item is collected from the customer on  9th Dec 2020 as per tracking status but still not delivered to warehouse.

Kindly deliver the shipment as soon as possible and update regarding the same as the customer is chasing us for refund.

Regards,
Juhi

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