Subject: Re: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6241259183
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 15 Jan 2021 01:20:18 -0700 (MST)

Hi Jessie, 

Please assist in getting the following item cancelled: 154183980_LS_MX , for the following order: 6241259183 

Partial cancellation is getting failed. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 22, 2020 1:19:14 PM 
Subject: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6241259183 

Hi Team, 

Problem Statement: Late Shipping /PARTIAL ORDER SHIPPED 
Order Date : Nov 11, 2020 
Order ID: 6241259183 
Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 11, 2020 and till now she has not received the rest of the order. As per the hybris the items (154183980_LS_MX - - Max Factor Face Finity All Day Flawless 3 In 1 Foundation) has not been shipped. 
Customer is chasing us for the rest of his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb