Subject: RE: Late Return - 6244023915
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Thu, 14 Jan 2021 17:38:18 +0000

Its been too long lets do goodwill.

Mention the same in the notes and AWB

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 14, 2021 9:16 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Osam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; AbdulrahmanMoha <[email-masked]>; Krizette Masangkay <[email-masked]>
Subject: Re: Late Return - 6244023915

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below. We have escalated this to aramex multiple times as per the matrix but not getting any response from them.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Osam Thabit. Qaid" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 December, 2020 04:30:54
Subject: Late Return (to warehouse)

Hi Team.

Problem Statement: Order not delivered (to warehouse)

Ticket Id: 1881088
Order Date : 18-Nov-2020
Order ID: 6244023915
Tracking ID: 46382302035

Assistance Required: Need Urgent Refund.
Issue Description: Customer raised a return request on 21/11/20 and as per the tracking website, the items has been collected from the customer on 30 Nov 2020 and till now the returned items is not delivered to warehouse, kindly check and deliver the items to the warehouse asap.

Thank you for your help.

Regards,
Osam

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