Subject: Re: Refund not received 6255253237
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, PRINCE MALIK <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 8 Jan 2021 00:57:28 -0700 (MST)

Hi Team, 

Please assist in getting the refund RRN for the order number: 6255253237 for refund amount of SAR 11. Customer is reporting not receiving this refund, bank statement attached. 

Thank you for your help! 

Regards, 
Apoorv 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, January 7, 2021 6:25:42 PM 
Subject: Refund not received 6255253237 

Hi Team, 

PFA 

Order No. 6255253237 

Customer was refunded SAR 11.00 on 17th Dec, 2020. However he did not receive the refund as yet. 

Kindly check and advise. 

Regards 
Prince