Subject: New Reply Received - Refund required for complete order no 7422777284
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 09:37:03 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Refund required for complete order no  7422777284  Ticket comment <div class="ydp8c40d6e7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Kind Reminder </div>
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<div>On Sunday, 3 January, 2021, 01:26:14 pm GMT+3, Suhail Mulla &lt;[email-masked]&gt; wrote:
                
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        <div dir="ltr">Dear Team,</div>
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<div dir="ltr">Please update me on the next step what will happen for the refund and how it is going to be settled ?</div>
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<div dir="ltr">Regards,</div>
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<div dir="ltr">Suhail</div>
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                    On Saturday, 2 January, 2021, 12:33:42 pm GMT+3, Babyshop &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Suhail,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We are following up with you regarding 7422777284, we have heard back from our team and it appears that a refund amount of BHD 11.1068 has been successfully refunded from our end on Dec 29, 2020 to the card ending in 5143 and BHD 0.1532 to your My Credits.</div>
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<div dir="ltr">However, due to some concerns with the payment vendor(Credit Card Issuing Bank), the refund has been rejected to the credit card. Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. </div>
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<div dir="ltr">We request you to please allow us some time to sort this out directly with your bank and once the same has been processed we will update you on the same.</div>
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<div dir="ltr">We appreciate your continued patience and understanding.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1897796