Subject: Re: Refund not processed - 9612514446
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 23 Dec 2020 03:33:37 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 14:29:41 
Subject: Refund not processed - 9612514446 

Hi Team, 

Problem Statement: Refund not processed 
Order Date : 06 Nov, 2020 
Order ID: 9612514446 
Tracking ID: RP110920002794 
RMA: 1000144913 
Assistance Required: Need urgent refund 

Issue Description: The item was already collected from customer and delivered back to us on Dec 15. 
The refund is not yet processed. 

Regards, 
Nikhil.