Subject: RE: Order Cancellation //8208788554
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>, ecom cskuwait <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 23 Dec 2020 09:29:52 +0000

@Midhun Madhu<mailto:[email-masked]> @ecom cskuwait<mailto:[email-masked]> Please mark the order as cancelled # 8208788554.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, December 23, 2020 11:25 AM
To: Mohd Imran <[email-masked]>; ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>; ecom cskuwait <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Order Cancellation //8208788554

External email sender, please take precaution.
Hi Team,

Any update.
The customer is chasing us.

Regards
shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 19, 2020 11:20:04 AM
Subject: Re: Order Cancellation //8208788554

Hi Team,

Kindly assist us to cancel the below order as its pending since long time.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 16 December, 2020 01:21:42
Subject: Re: Order Cancellation //8208788554

Hi Team,

Kindly assist us to cancel the below order as its pending since long time.

Regards,
Fauzan

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 8:25:45 PM
Subject: RE: Order Cancellation //8208788554

Hi @Midhun Madhu<mailto:[email-masked]> @ecom cpkuwait<mailto:[email-masked]> @ecom cskuwait<mailto:[email-masked]>,

Please mark the order as cancelled # 8208788554

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 10:39 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Cancellation //8208788554
Importance: High

External email sender, please take precaution.
Hi Imran,

Is there any update for the below concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 8:04:01 PM
Subject: RE: Order Cancellation //8208788554

Raised to tech INC0913918<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Dactive%253Dtrue%255Enumber%3DINC0913918&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ca08240c572b64d9afe9408d8a713e4be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443051192108745%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P6AAL3qCNDT4jd6PV9%2Bs9RsQAi3j3m6KrcQo7yufLNM%3D&reserved=0>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 10:33 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Cancellation //8208788554
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number 8208788554, the order was placed on Oct 18, 2020 and there is no consignment details on the Hybris.

After escalating the case to Warehouse we got to know that due to the technical issue they are unable to process the order.

So requesting you to kindly help us to cancel this order asap.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 11:47:56 AM
Subject: Re: Order Cancellation

please be informed the order not processed from WH
due to technical issue
kindly cancel the order & initiate refund to customer
________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 30 October, 2020 18:50:40
Subject: Order Cancellation

Hi Team,

With reference to order ID --​8208788554
Tracking ID – ​No Consignment
the order was  not processed from WH due to technical issue
kindly cancel the order & initiate refund to customer

Regards,
Ezzaldeen

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ca08240c572b64d9afe9408d8a713e4be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443051192118732%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=n9NdtyAcfj1Bs6iXTG24XhDdYMGaJSe%2B5Q%2FtDmPj1Zs%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com